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PRIVACY POLICY

Puffx Host Data Privacy Policy

Welcome to Puffx Host. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information.

Last Updated: 18 July 2026
Quick Reference
  • Card / CVV / UPI PIN StorageNever Stored
  • Data Selling or RentingNever
  • Marketing EmailsUnsubscribe Anytime
  • Data Access / Deletion RequestsAvailable on Request
  • Grievance RedressalWithin 30 Days
WHAT WE PROTECT

Your Information, Handled Responsibly

Puffx Host collects only the information needed to deliver hosting, domain, and digital services, and protects it with industry-standard safeguards.

👤

Personal & Account Info

Name, email, billing address, and account credentials stored securely, with passwords encrypted.

🖥️

Service & Technical Data

Hosting, domain, DNS, and SSL details, plus technical data like IP address and browser type.

💳

Payment Security

Payments processed via trusted third-party gateways — we never store your card, CVV, or UPI PIN.

🛡️

Security Safeguards

SSL encryption, firewall protection, malware monitoring, and access controls protect your data.

THE FULL POLICY

The Complete Policy Document

Please read the details below for a complete understanding of how Puffx Host collects, uses, and protects your information.

1. Information We Collect

We may collect the following information:

Personal Information
  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Company Name (if applicable)
  • GST Details (if applicable)
Account Information
  • Username
  • Password (stored in encrypted form)
  • Client Area Information
Service Information
  • Hosting Services
  • Domain Registration Details
  • Server Configuration
  • DNS Information
  • SSL Certificate Details
  • Website Information
  • Support Tickets
Technical Information
  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Website Usage Data
  • Cookies
  • Server Logs
Payment Information

All payments on Puffx Host are handled through trusted, PCI-compliant third-party payment gateways.

We never store your card or banking credentials. Sensitive payment details — including card numbers, CVVs, UPI PINs, and net-banking passwords — stay with our payment gateway partners, not on our servers.

2. Consent

By accessing our website, submitting your information, or purchasing any service from Puffx Host, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

Where required by applicable law, we will seek your explicit consent before collecting or processing certain categories of personal data. You may withdraw your consent at any time by contacting us, subject to the limitations described in Section 13 (Your Rights).

3. How We Use Your Information

Your information may be used to:

  • Create and manage your account
  • Deliver hosting and domain services
  • Process payments
  • Register domain names
  • Verify customer identity
  • Prevent fraud
  • Improve website performance
  • Provide customer support
  • Respond to support tickets
  • Send invoices and payment reminders
  • Send service announcements
  • Comply with legal obligations
  • Improve our products and services

4. Cookies & Tracking Technologies

Puffx Host uses cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience
  • Maintain website security

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that lets you signal your browsing preferences to websites you visit.

Currently, our website does not respond to DNT signals, as there is no uniform, industry-accepted standard for how websites should interpret and honor such signals.

6. Server Logs

For security and operational purposes, our servers may automatically record:

  • IP Address
  • Browser Information
  • Access Time
  • Error Logs
  • Login History
  • Device Information
  • Pages Visited

These logs help us maintain server security, diagnose technical issues, and prevent abuse.

7. Third-Party Services

We may use trusted third-party providers to deliver our services, including but not limited to:

  • Payment Gateways
  • Domain Registrars
  • Data Centers
  • Cloud Service Providers
  • CDN Providers
  • DNS Providers
  • Email Delivery Services
  • Analytics Services
  • Fraud Prevention Services

These providers process information only as necessary to provide their services.

8. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only:

  • With payment providers for transaction processing
  • With domain registries for domain registration
  • With government or regulatory authorities when legally required
  • With auditors, legal advisors, or compliance partners where necessary
  • To prevent fraud, abuse, or illegal activities

9. Data Security

Puffx Host uses commercially reasonable administrative, technical, and organizational safeguards to protect your information.

These measures include:

  • Secure Servers
  • SSL Encryption
  • Firewall Protection
  • Malware Monitoring
  • Access Controls
  • Security Monitoring

While we strive to protect your data, no internet transmission or electronic storage system is completely secure.

10. Data Breach Notification

In the event of a data breach that is reasonably likely to affect your personal information, Puffx Host will take prompt and reasonable steps to investigate and contain the incident.

Where required by applicable law, we will notify affected customers and relevant regulatory authorities within the timeframe prescribed under law, along with the nature of the breach and steps being taken to mitigate its impact.

11. Customer Responsibilities

Customers are responsible for:

  • Keeping account credentials confidential
  • Choosing strong passwords
  • Maintaining backups of their websites and databases
  • Protecting their own devices against malware

Puffx Host shall not be responsible for losses resulting from compromised customer passwords or customer negligence.

12. Data Retention

We retain customer information only for as long as necessary to:

  • Provide our services
  • Maintain billing records
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Prevent fraud

Certain records may be retained even after account termination where required by law.

13. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Update incorrect information
  • Correct inaccurate records
  • Request deletion of eligible personal data
  • Withdraw consent where legally permitted

Some requests may not be possible where we are legally required to retain certain records.

14. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

15. Third-Party Websites

Our website may contain links to third-party websites.

Puffx Host is not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites separately.

16. Marketing Communications

We may send:

  • Service Notifications
  • Security Alerts
  • Renewal Reminders
  • Promotional Offers
  • Product Updates

You may unsubscribe from promotional emails at any time. However, important account and service notifications cannot be disabled.

17. International Data Transfers

Because our infrastructure and some of our service providers are located in different countries, your account and service data may sometimes be processed or hosted outside India. Wherever this happens, we maintain appropriate security safeguards to keep that information protected.

18. Legal Compliance

Puffx Host may disclose customer information when required by applicable law, court order, government authority, law enforcement agency, or regulatory requirement.

19. Grievance Officer

Puffx Host has designated a Grievance Officer to handle concerns, complaints, or grievances about this Privacy Policy or how your personal information is handled, as required under India's IT Act, 2000 and its associated rules, along with the Digital Personal Data Protection Act, 2023.

Grievance Officer Contact
Email: support@puffxhost.in
Phone / WhatsApp: +91 7354336624
Response Time: Within 30 days of receipt of the grievance

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately after being published on our website. Customers are encouraged to review this page periodically.

21. Governing Law

This Privacy Policy shall be governed by the laws of India. Any dispute arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in Morena, Madhya Pradesh, India.

22. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Puffx Host
Website: Visit Puffx Host
Email: Email our team
Phone / WhatsApp: Call +91 7354336624
Support Hours: 24×7 Customer Support

OUR PROMISE

Your Data, Protected at Every Step

Puffx Host is committed to protecting your personal information with industry-standard safeguards and full transparency about how it is collected and used.

Talk to Support →
SSLEncrypted Data
0Card Details Stored
ZeroData Sold or Rented
24×7Customer Support
FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Common questions about how Puffx Host collects, uses, and protects your information.

Does Puffx Host store my card details? +
No. Payments are securely processed through trusted third-party payment gateways. Puffx Host does not store your debit card, credit card, CVV, UPI PIN, net banking passwords, or other sensitive payment credentials on our servers.
Does Puffx Host sell or rent my personal information? +
No, we do not sell or rent your personal information. Your information may be shared only with payment providers, domain registries, government or regulatory authorities when legally required, and auditors or compliance partners where necessary.
What information does Puffx Host collect? +
We may collect personal information such as name, email, and billing address; account information; service information related to hosting, domains, and SSL; technical information like IP address and browser type; and payment information processed through third-party gateways.
Can I request access to or deletion of my data? +
Subject to applicable laws, you may request to access, update, or correct your personal information, or request deletion of eligible personal data. Some requests may not be possible where we are legally required to retain certain records.
Does Puffx Host use cookies? +
Yes. Puffx Host uses cookies and similar technologies to keep users logged in, remember preferences, analyze website traffic, and maintain website security. You may disable cookies through your browser settings, though some features may not function properly.
Is my data transferred or stored outside India? +
Depending on the location of our infrastructure or third-party providers, customer information may be processed or stored outside India while maintaining appropriate security safeguards.
Can I unsubscribe from marketing emails? +
Yes, you may unsubscribe from promotional emails at any time. However, important account and service notifications, such as security alerts and renewal reminders, cannot be disabled.
What happens if there is a data breach? +
In the event of a data breach that may affect your personal information, Puffx Host will take reasonable steps to investigate the incident and, where legally required, notify affected customers and relevant authorities within the applicable timeframe.
Who do I contact for a privacy grievance? +
Any grievances or concerns regarding this Privacy Policy or the handling of your personal information may be addressed to our designated Grievance Officer at support@puffxhost.in, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
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Questions About Your Data?

Reach out to our support team for anything related to this Privacy Policy or your personal information.

Reach Our Support Team